We email you a link to a private download page where you confirm the email on your order. We never send your child's data or your report as an email attachment.

There is no fixed age. What matters is that your child has their own account and enough activity for patterns to show, usually from around their first phone onward. If they are younger and mostly on kids' content, message us first.

We think so, and most families do. The report is written to be read together, and the guidance works better when your child is part of it.

The report reads the cumulative pattern across months of activity, not a snapshot they can tidy up beforehand. A recent cleanup does not erase what has already shaped them.

Because the feed is not only what they chose. We read what was served to them as well as what they sought out. If something looks genuinely wrong, contact us and we will check.

Each report covers one child, because the analysis is built around their feed. For a second child you would need a second subscription.

Yes, at any time. There is no minimum term. Right now, changes go through our team, email hello@wolense.com and we'll take care of it, usually within one business day. A self-serve "Manage my Subscription" option is on the way, so you'll soon be able to do this yourself in just a few clicks.